• Promoted to Director of Engineering, I oversee and lead the leaders who are custodians for our critical engineering platforms, including UI, Mobile Push, Data Engineering, and Platform Engineering.
• I apply intentionality to create a high-performance culture that drives innovation, while also ensuring maintainability, reliability and security needs, and alignment with business priorities.
• I am driven by creating a context of autonomy, mastery, and purpose for indirect reports to excel in delivering billions of marketing campaigns across multiple channels, whilst exposing deep insights from petabytes of data.
• I have prioritized improving remote cohesion and processes to create a reliable, high-trust, and cohesive environment for distributed teams.

• Contributed in on-site global strategy sessions with other directors from engineering and product.
• Direct and indirect hiring of onshore and off-shore/oursourced engineers, and establishing a high bar.
• Growing leaders by introducing mentoring circles where I guide new managers grown from within.
• Driving leadership initiatives and making use of our data lake for data-driven direction of my teams.
• I previously introduced a hybrid between ShapeUp and Big Room Planning to combine perspectives from different technical and non-technical stakeholders, while factoring in waste, risk, and technical debt.
• I have led by example through setting up Product Value Teams in my engineering teams for similar purposes, as well as establishing a waste capture process in Slack to highlight areas of friction.
• These processes encourage balanced prioritization that factors in the ROI of strategic work, risk management, and non-functionals (security and performance) to unlock or protect future product initiatives.
• I am also a champion for building a rich engineering culture by running and sponsoring the foundation of several engineering guilds, as well as collaborating with partners in Europe on a global hackathon event across our organization.

Head of Technology promoted from Head of Product - (Fully Remote) November 2020 - July 2022

• Responsibility and Accomplishments:
  • Led the evolution and design of a remote educational product, collaborating with compliance and marketing leads on growing from single digit to hundreds of full-time learners. Worked with a large NZ firm to design and kick off a workplace accredited programme, exceeding my learner hiring goals.
  • Recruited and grew a team of high-caliber tech leads from industry, to shape learners into the people we'd want to hire ourselves.
  • Promoted with a range of CTO responsibilities, and a period of dual-responsibility, focused on driving the business' scale-up across all technology from core product development to enterprise IT.
  • Architected and ran a project to deliver a cloud-native data-driven SaaS using security by design, and targeting the learner experience. Delivered to my own gantt, budgeted and costed, factored in experimentation, focus-groups, and built a new dev team. Hands on Python/AWS.
• Senior Leadership Influence:
  • Strategic partnership with CEO and other heads + monthly reporting for CEOs board updates. Hands on dev, teaching and customer engagement.
  • Surfaced waste using value stream mapping, targeting solutions to counterbalancing weeks of admin and a high cost of human error.
  • Assumed responsibility for our technology supplier selection, and the org-wide support function using borrowed FTE capacity.